Privacy Policy
Bigtrade S.A.
We at BIGTRADE S.A., a privately-held company, registered under CNPJ number 45.733.063/0001-95, with headquarters at Avenida Barão Homem de Melo, No. 4,484, Block 1, 1st floor, Estoril neighborhood, Belo Horizonte/MG, CEP 30494-270 (“Bigtrade”), know the importance of your privacy. Our goal with this Privacy Policy is to help you make decisions about your Personal Data and other information provided by users when browsing our Site, aiming to provide a more pleasant, efficient, and personalized browsing experience.
1. Definitions
For the purposes of this Privacy Policy, the following definitions apply to singular and/or plural terms:
I.“Bigtrade”, “we”, “our” refers to Bigtrade S.A., a closed anonymous society, registered under CNPJ number 45.733.063/0001-95, with headquarters in Belo Horizonte city, State of Minas Gerais, at Avenida Barão Homem de Melo, No. 4,484, Block 1, ground floor, Estoril neighborhood, CEP 30494-270;
II.“Cookies” means a small file containing a sequence of characters that is created and sent by websites to your computer every time you visit them. These Cookies help remember your preferences and personalize your access experience, making your browsing more secure, fast, and pleasant;
III.“Personal Data” means, according to the LGPD, information related to an identified natural person or information that allows their identification, such as name, address, CPF (individual taxpayer identification number), RG (identity card), general identity documents, phone number, among others;
IV.“IP” means the number assigned to each device connected to the Internet, known as the Internet Protocol address (IP address). In general, IP addresses are assigned in geographical blocks and can be used to identify the location from which a device is connecting to the Internet;
V.“LGPD” means Federal Law No. 13,709, published on August 14, 2018, which regulates the activities of Personal Data Processing, including in digital media, by natural or legal persons, public or private, with the aim of protecting the fundamental rights of freedom and privacy and the free development of the natural person's personality;
VI.“Site” means the Bigtrade website, which can be accessed through our website www.bigtrade.com.br.
VII.“Data Subject” means any identified or identifiable natural person to whom the Personal Data refers;
VIII.“Processing” means any operation performed with Personal Data, whether or not by automated means. Therefore, the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, storage, archiving, elimination, evaluation, or control of information, modification, communication, transfer, dissemination, or extraction;
IX.“You”, “your”, “yours” refer to all those who browse the Site;
2. Why does Bigtrade Collect and Process Personal Data?
The term Personal Data may have different meanings according to the applicable law. Generally, we use this term to refer to information that can identify you. Whenever required by applicable law, we will treat the information collected from you as Personal Data. We collect these about you to optimize the operation and speed of our Site, avoiding the practice of repetitive actions, such as filling out forms. This may include:
.Enabling the efficient use of our services and speeding up the processing of your requests.
.Developing new services or new content for the Site.
.Conducting data analysis to identify ways to operate more efficiently and expand our services.
.Verifying and maintaining the quality and security of our services and our Site.
.Complying with applicable legal and/or regulatory requirements.
.Complying with our contractual obligations to you.
.Providing you with our services, as well as information about any new services to be offered.
3. Collected Data
By accepting the terms set forth herein, you explicitly agree to provide only truthful, up-to-date, and accurate information. You are solely responsible for any false information provided and for any direct or indirect damages that may be caused to Bigtrade.
The following Personal Data may be collected when browsing the Site:
Personal identification information:name, surname, email, and phone number.
Technical data:IP address, date and time of access, geolocation, data about the access device, and Cookies.
Bigtrade may eventually request from the Data Subject and, upon their acceptance, collect other Personal Data, such as CPF number, RG, marriage certificate, CNPJ number, proof of address, income tax, state registration number, bank data, data from partners, financial statements, among others. Bigtrade may periodically request that the Data Subject updates the provided information and Personal Data.
4. Storage of Personal Data
The collected Personal Data will be stored in Bigtrade S.A.'s data centers allocated on AWS (Amazon Web Services) cloud servers.
The collected Personal Data may be stored for an indefinite period, as long as it is necessary to fulfill the purposes for which it was collected. However, it may be deleted at any time upon request of the Data Subject, provided that there is no legal obligation requiring Bigtrade to retain such Personal Data.
5. Rights of Data Subjects
In accordance with the legislation and other applicable regulations regarding Personal Data, Bigtrade respects and guarantees the Data Subject the possibility of making requests based on their rights provided by law:
I.Confirmation of the existence of Processing;
II.Access to their Personal Data;
III.Correction of incomplete, inaccurate, or outdated Personal Data;
IV.Anonymization, blocking, or deletion of unnecessary, excessive, or data processed in violation of the law;
V.Portability of their Personal Data, upon express request of the Data Subject;
VI.Information about the sharing of their Personal Data;
VII.Deletion of Personal Data processed with the consent of the Data Subject;
VIII.Revocation of consent.
To exercise the rights listed above, the Data Subject must submit a request through the email digital@bigtrade.com.br
6. Sharing of Personal Data
Bigtrade values the privacy of your Personal Data; therefore, it will not be shared with third parties, except in cases of strict compliance with legal obligations or with the express consent of the Data Subject and a court order.
7. Cookies
We use Cookies, which are text files generated and stored on your device when you access our Site through browsers. These Cookies are used to store your preferences, both for single visits (session cookies) and for multiple and repeated visits (persistent cookies). They play a key role in ensuring a consistent and efficient experience for Site visitors.
These are the types of Cookies used on our Site:
Necessary:Essential for the Site to perform its basic functions. They do not store your information, only enable your navigation.
Functionality:Store data that allows access to site functions, such as the chat, for example.
Analytical and Performance:Collect information about how users/visitors interact with our Site, including identifying the most frequently visited pages, among other analytical data.
Advertising:Used to display relevant ads to users/visitors. This data is used to create profiles that allow directing advertising to users/visitors based on the products they viewed.
Embedded Content/Third-Party:These are Cookies used by third-party applications and services, such as social media, which allow content sharing through sharing buttons, as well as embedded content, such as videos from video platforms (e.g., YouTube). Some of these cookies may be set by third parties and used by them to track your online activity.
Site Usage:Record the unique number of Site visitors, as well as the geographical location of these visitors.
It is possible to prevent the configuration of Cookies on our Site. You can set or completely disable the use of cookies when entering our Site by selecting the "cookie settings" option and following the steps to disable this function.
8. Contact Us
According to the LGPD, Bigtrade is considered the “Controller” of your Personal Data. Therefore, if after reading this Privacy Policy, you still have any questions, or for any reason need to communicate with us regarding matters involving your Personal Data, you can contact us through the channels below:
Address:Av. Barão Homem de Melo, 4484 - 1st floor - Estoril, Belo Horizonte - MG, 30494-270;
Address:digital@bigtrade.com.br
Address:+55 31 3567-4035 from Monday to Friday, from 08:00 to 18:00 hours;
9. Applicable Law and Jurisdiction
This term is governed and must be interpreted according to the laws of the Federative Republic of Brazil. The jurisdiction of the Courts of Belo Horizonte, Minas Gerais, is hereby elected as competent to settle any issues that may arise from this document, expressly waiving any other jurisdiction, however privileged it may be.
10. Updates
We reserve the right to make modifications to this Cookie Policy at any time; therefore, it is important for the user to review it regularly. Any changes and clarifications will take effect immediately after being published on the site. In case of significant changes to this Privacy Policy, we will notify users so that they are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
* Policy updated on July 17, 2023.